Why you shouldn’t purchase a website from Yell

Many of us know Yell from the big yellow book which has provided marketing for small, medium and large companies for years in the UK.

Most businesses owners will naturally turn to Yell when setting up a business for marketing and advertising support. But with the offline advertising declining and online advertising increasing every single day. Yell has clearly had to find ways to survive in the industry and to do this they’ve build very basic websites for clients.

Which leads me to the subject of this post. Should you purchase a Yell website? Is it worth it? And how does it compare to a professionally designed website?

Poor Quality Designs

Yell don’t have the best record when it comes to providing high quality website design to clients. You’ll also often find many websites built by Yell are still utilising very outdated designs and are rarely optimised correctly for mobile devices.

Some of these designs also include Flash Player which is no longer supported by modern web browser. Alongside this, Yell are fairly restricted on what they can do in regards website features. So if you are looking for a login system or registration page then look elsewhere.

You Don’t Own It

With professionally built websites, you are the legal owner of the intellectual property once you’ve paid for the website and .com domain name. Normally if you wish to move your website to another provider this should be a straightforward process. However with a Yell website, you can’t take your website elsewhere and instead you need to continually pay Yell.

If you stop making payments they will eventually remove your website and that will be the end of that. Which is another good reason to have a professional website built.

Very Little Support

Time after time I have clients who come to me with complaints about Yell and how they’ve not provided adequate support to clients. There is no phone support with a Yell website and everything is generally done via email unless it’s in relation to your payments of course.

Many clients tell me about how they’ve tried to have simple website changes made. And it’s taken 12 – 15 months in some cases.  A professional website design company like ourselves update our clients websites without any delay.

No SEO Capabilities

Unlike a normal website where you can change SEO preferences which Google will see and index i.e. Page Titles and Page Descriptions etc. Yell websites don’t allow you to change these settings which leads to hundreds of SEO issues which can’t be resolved and a lack of control over your website search engine optimisation.

This then impacts on your ranking within search engine results.

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This is me when I see a website built by Yell
It’s doesn’t come cheap

To add insult to injury, Yell websites are not cheap by any means. You’re supposed to get what you pay for but what you pay isn’t exactly matching the value you get. With a basic Yell website starting at around £500 it’s not exactly the best deal in the world.

You’ll also need to pay around £47.50 per month website hosting to keep your website with Yell which is very steep for such a basic website. As mentioned above, if you stop paying Yell your website will be removed without the option of taking your website to another hosting provider. Our website hosting starts from £36.50 per month with full ongoing support, updates and fixes and we don’t mind answering the phone if you need some help or support.

You can’t change your content

As i’ve already mentioned I know of previous Yell clients who have waited over 12 months to have basic website changes made i.e. company address, email address and phone number updates. Which considering this is how you get your business isn’t a great start.

You can’t monitor results

Yell don’t offer any way for you to view your website traffic or converted visitors in realtime. Unlike a professional website which is integrated with useful analytical tools off the bat i.e. Google Analytics, Webmaster Tools and much more.

The moral of this story is: don’t use Yell!

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